QUESTIONS? WE GOT ANSWERS

Frequently asked questions

We’ve gathered the most frequently asked questions to make it easier for you to get to know us. 

Still looking for answers? 👀

Check our help articles or send us a message at support@spiir.dk.

Spiir help articles

You can get Spiir up and running in just a few minutes. All you have to do is connect your bank accounts to the app. Once you’ve connected your bank accounts, the magic begins. 

Spiir automatically analyses your transactions, keeps track of your spending, and gives you a clear overview of your finances to make it easy for you to prioritise your money on the things you love. Pretty simple, right? 

But that’s not all. 

You can also save money on the things you buy daily with challenges or build financial awareness with fun facts and smart notifications that keep you in control of your money 🙌

Let’s start with the most important thing. 

We don’t sell your data. Never have. Never will. 

Instead, we create revenue with our technical platform - Nordic API Gateway - which is used by banks and other financial services across the Nordics. Our goal with Nordic API Gateway is to help other companies build new services and apps on top of financial data. Just like we have done it with our own Spiir app. 

We also make money on Treats – a feature in Spiir that helps you save money on the products and services you love. 

Our dream is to help you with every aspect of your finances – including how to save money on your monthly bills and the things you buy every day. Together with selected partners, we’ve created exclusive offers that give you more value for your money. 

If you buy a treat from us, our partner gets a new customer. We get a small fee. And you get an exclusive offer that makes you happy and your wallet thicker. 

In short, everybody wins with Treats 🎉

No worries. 

Just send us a message at support@spiir.dk, and we’ll get back to you ASAP 😃

Absolutely. 

We love our users. And nothing is more important to us than making sure you feel 100% safe when you use Spiir. Want to know more about how we protect your data? Just keep scrolling 👇

WHAT ABOUT SAFETY?

Don’t worry – we got your back

Licensed by the FSA

We’re a licensed Account Information Service Provider and operate under the supervision of the Danish Financial Services Authority.

Data Protection Award 2019

Our Data Protection Advisor won the Data Protection Award in 2019 for his many years of passionate fight for increasing the privacy protection in our society.

Securely connect your bank accounts

We use Nordic API Gateway to securely connect your bank accounts to Spiir. 

Nordic API Gateway is our product and is used by some of the biggest banks in the Nordics, including Danske Bank, DNB, Jyske Bank and more. The connection between your bank accounts and Spiir is encrypted, and we can’t see your login information. 

Got questions about security?

Don’t be shy. Feel free to reach out to us at support@spiir.dk, if you want to know more. 

You can also read more about how we handle your data and personal information in our privacy policy.

You control your data 💪

You’re always in control of your data when you use Spiir. 

After all, Spiir is your app. Only you can see what you spend your money on. We can’t see if you order that tasty number 17 from your favourite pizza place or go all-in on fresh veggies at the local farmers market.

Those numbers belong to you. 

Face ID, fingerprint or pincode

You can use FaceID, fingerprint or a pincode of your choosing to keep Spiir extra safe.

We will never sell your data

Nothing is more important to us than keeping your data safe. And we will never sell your data! It’s entirely up to you if you want to share your data with anyone.

We use cookies to give you a better experience when you visit our website and for advertising purposes. Check out our cookie policy if you want to know more. 

Ok

“Spiir is a healthy exercise for everyone”